It’s Social Media Week (#SMW) in London and other cities around the world. And, like any social media conference, the microphone seems to attract more than its fair share of nonsense and misguided opinions masquerading as facts.
Fortunately there’s a deliciously barbed anonymous Tumblr page to bring our attention to some of the most mindless tweets emanating from any of SMW’s events across the capital. Not every victim deserves the pillaring they get, but others have no-one to blame but themselves.
The irony of the social media industry’s biggest enemy being social media itself isn’t lost here.
We’re all guilty of a lazy tweet here and there, and not everyone was early to the party. But let’s hope that this very not-so-gentle kick up the backside may encourage our industry’s spokespeople and observers to start thinking more deeply about the issues and the profound importance they have for our society. I know our industry can do better than this.
There’s just one week to go until Social Media Week hits cities around the globe, from Berlin to Mumbai and Bogotá to São Paulo.
No prizes for guessing where I’ll be though: London!
And this year I’ll be hosting a Content Cookery School breakfast briefing with Emarketeers where I’ll be exploring Content Marketing and the new era of content co-creation that looks set to shape the social web for years to come.
This event will take place at the lovely Malmaison hotel in Charterhouse Square in London (nearest tube stations: Farringdon or Barbican) at 8.30-9.30am on Thursday 26 September.
Registration is now open; you can book your place here. We’ll even give you a light breakfast!
I’m also planning to show my face at several other events throughout the week. I’ve listed these below; if you’ll also be at one of these events let me know so we can say hello!
For more information about Social Media Week, visit http://socialmediaweek.org/.
Socialbakers has released its latest report into top brand performance in the UK and, no surprise, big names like Amazon, Coca-Cola and iTunes lead the league when ranked on their number of followers.
But “as any fule kno” measuring the number of fans alone is a pretty pointless exercise. Having fans counts for nothing if they don’t engage with your content because Facebook’s EdgeRank algorithm will help ensure that little more than 5% of your fans will ever see your posts.
So the chart that’s more insightful is actually the ‘Post Engagement Rate’ table which ranks brands by the number of fans who engage with the brand’s posts. And here we see brands like Blossom Hill, a winemaker, and Whiskas, a pet food brand, performing well:
Take a note of those engagement levels. Of the brands that Socialbakers monitors, the top performer in August 2013 was Blossom Hill with 2.18% engagement, mostly derived from the summer image below that drove huge engagement (20.4%) towards the end of the month:
However, the average engagement level of all brands on Facebook was 0.18% in August. To put that into perspective, for every 10,000 fans you amass you can expect to get just 18 points of engagement (a ‘Like, comment, share etc.) for each post you make.
Blossom Hill seems to be focussing its Facebook marketing on a heavily visual, photo-based strategy and, for now, it seems to be working. It’s certainly quite distinctive and consistent, helping ensure that each first point of engagement with a fan should lead to repeat interactions. And it’s a world away from the lazy tactics used by brands like Play.com. It’s good to see a smart strategy, based on bringing entertainment and utility to people’s lives, paying dividends.
How do your results compare? Are you beating the 0.18% average, and what would it take to compete with brands like Blossom Hill and stretch to the dizzy heights of a 2% engagement level?
You can download the Socialbakers tables from here.
(click image to enlarge)
Take a close look at the image above.
Need any more reasons why your brand should abandon its incessant pursuit for meaningless ‘Likes’ on Facebook?
Of course, you don’t have to stop. No-one will issue you a ‘cease and desist’ letter. That’s the beauty of the free-flowing social web.
But you should stop. You really should.